Crisis
Crisis services are for individuals who require immediate help or the loved ones of individuals who require immediate help. The crisis services listed below are free.
Crisis phone lines
Call 506-450-4357 (Fredericton area) or 1-800-667-5005 (toll-free, province-wide only)
Hours of operation: 24 hours per day, 365 days per year
You will talk to someone trained in crisis intervention.
Available to all Indigenous Peoples
Call 1-855-242-3310 (toll-free, Canada-wide) or use the online chat at https://www.hopeforwellness.ca/
Hours of operation: 24 hours per day, 365 days per year
You will talk to someone trained in crisis intervention.
Mobile Crisis Unit – Addiction and Mental Health Services
Call 506-453-2132
Hours of operation: Noon to 10 p.m., 7 days a week, including statutory holidays
You will speak to a registered social worker or nurse.
Call 1-833-456-4566 (available 24 hours per day, 365 days per year)
Text 45645 from 5 PM - 1 AM
You will talk to someone trained in suicide prevention.
Call 1-877-330-6366 (toll-free, Canada-wide)
Hours of operation: 24 hours per day, 365 days per year
You will talk to someone trained in trans and gender-diverse consultation.
Hospitals
Call 911 or visit your local hospital. The hospital closest to STU campus:
Dr. Everett Chalmers Regional Hospital
Phone: 506-452-5400
Address: 700 Priestman Street, Fredericton, NB E3B5N5
International students – you are covered by guard.me International Insurance until you receive a New Brunswick Medicare Card. Guard.me covers the following mental health related services:
Hospital: 100% of eligible charges; Semi-private room; Private room where medically required
Psychiatric Hospitalization: 100% of eligible charges; Hospitalization benefit is payable to a lifetime maximum of $50,000 Psychotherapy: 100% of eligible charges for a) psychiatrist inpatient fees following an emergency up to $10,000 in addition to hospitalization benefit above or b) up to $1,000 for outpatient psychiatrist or psychologist care
Prescription Medication: 100% of eligible charges to a maximum 30-day supply; unlimited when hospitalized
Security
University of New Brunswick Security and Traffic looks after the physical security of the buildings on campus, responds to incidents, attends medical calls, conducts proactive patrols, enforces traffic regulations, and provides security related presentations on request among other duties.
Phone: 506-453-4830 (available 24 hours per day, 365 days per year)
Address: Campus Operations Building, 767 Kings College Rd., UNB Fredericton
You can download the UNB Safe App, which is a mass communication tool that will send alerts to students, faculty and staff in situations that pose an immediate safety or security risk to our community.