Crisis services are for individuals who require immediate help or the loved ones of individuals who require immediate help. The crisis services listed below are free. 

Crisis phone lines 

Chimo Helpline 

Call 506-450-4357 (Fredericton area) or 1-800-667-5005 (toll-free, province-wide only) 

Hours of operation: 24 hours per day, 365 days per year 

You will talk to someone trained in crisis intervention. 


Mobile Crisis Unit – Addiction and Mental Health Services 

Call 506-453-2132 
Hours of operation: Noon to 10 p.m., 7 days a week, including statutory holidays 

You will speak to a registered social worker or nurse.  


Talk Suicide Canada 

Call 1-833-456-4566 (available 24 hours per day, 365 days per year) 

Text 45645 from 5 PM - 1 AM

You will talk to someone trained in suicide prevention. 


Call 911 or visit your local hospital. The hospital closest to STU campus: 

Dr. Everett Chalmers Regional Hospital 

Phone: 506-452-5400 

Address: 700 Priestman Street, Fredericton, NB E3B5N5 


International students – you are covered by International Insurance until you receive a New Brunswick Medicare Card. covers the following mental health related services: 

Hospital: 100% of eligible charges; Semi-private room; Private room where medically required  

Psychiatric Hospitalization: 100% of eligible charges; Hospitalization benefit is payable to a lifetime maximum of $50,000 Psychotherapy: 100% of eligible charges for a) psychiatrist inpatient fees following an emergency up to $10,000 in addition to hospitalization benefit above or b) up to $1,000 for outpatient psychiatrist or psychologist care 

Prescription Medication: 100% of eligible charges to a maximum 30-day supply; unlimited when hospitalized 


University of New Brunswick Security and Traffic looks after the physical security of the buildings on campus, responds to incidents, attends medical calls, conducts proactive patrols, enforces traffic regulations, and provides security related presentations on request among other duties. 

Phone: 506-453-4830 (available 24 hours per day, 365 days per year) 

Address: Campus Operations Building, 767 Kings College Rd., UNB Fredericton 

You can download the UNB Safe App, which is a mass communication tool that will send alerts to students, faculty and staff in situations that pose an immediate safety or security risk to our community.